1. OUR CONTACT DETAILS

UK Housing Club CIC is committed to protecting your personal data and respecting your privacy in compliance with UK GDPR and the Data Protection Act 2018.

Organisation Name: UK Housing Club CIC
Registered Address: The Wesley Centre, Blyth Road, Maltby, Rotherham, South Yorkshire, S66 8JD
Data Protection Contact: Via our Contact Us page

2. THE PERSONAL INFORMATION WE COLLECT

We currently collect and process the following personal information when you interact with our website:

• Contact Details: Names, email addresses, and phone numbers provided directly by you when submitting general, membership, or Home Swapper enquiries via our contact form.
• Subscriber Information: Email addresses provided when signing up to receive our community newsletter.
• Community Contributions: Names and details associated with voluntary community photo or story submissions.
• Technical & Analytics Data: IP addresses, browser types, and website interaction behaviour collected automatically via Google Site Kit and Google Analytics.

3. HOW WE GET INFORMATION & WHY WE HAVE IT

Most of the personal information we process is provided directly to us by you for one of the following reasons:

• To respond to your support requests, housing enquiries, or volunteering messages.
• To send you regular news updates regarding available properties, events, and community projects via our newsletter.
• To measure website performance, understand visitor usage, and improve our services using Google Analytics.

4. DATA SHARING & SEPARATION

We do not sell, rent, or share your personal data with third parties for marketing purposes.

All data collected through this website is used strictly for UK Housing Club CIC activities and is maintained entirely separate from any non-CIC or external business operations.

5. YOUR DATA PROTECTION RIGHTS

Under UK data protection law, you have specific rights regarding your personal information, including:

• Right of Access: You have the right to ask us for copies of your personal information.
• Right to Rectification: You have the right to ask us to correct information you think is inaccurate or complete information you think is incomplete.
• Right to Erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us via our website contact form. You are not required to pay any fee for exercising your rights.